Ivolve Group Limited
Phoenix Lodge
Care home in High Peak, Derbyshire
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Phoenix Lodge is a 16-bed care home in High Peak, Derbyshire, run by Ivolve Group Limited. It provides residential care for older people.
The home was rated "Requires improvement" overall by the Care Quality Commission in 2020. The key-question ratings were: Safe — Requires improvement; Effective — Good; Caring — Good; Responsive — Good; and Well-led — Requires improvement.
What inspectors found
CQC: Requires improvementReport published 12 November 2020 · Last inspected 1 October 2020
Inspectors found that people living across the service's three houses were generally content, and relatives felt they were safe and comfortable. Staff understood people's needs and preferences and followed them day to day, and medicines and infection control arrangements helped keep people safe. The rating was lowered to Requires Improvement because oversight, staffing, risk management and incident follow-up were not always robust enough.
- Staff knew people's individual needs, personal characteristics and daily routines and followed them
- Arrangements for managing medicines and preventing infection helped keep people safe
- Staff, people and relatives were regularly consulted to help shape and improve care
- The provider worked with outside authorities and care professionals to support people's independence and equipment needs
- Governance and oversight of the service were not fully effective in ensuring care quality, safety and timely improvement
- Staffing levels and risk management processes did not always adequately monitor, record and analyse people's safety
- Some staff were not always confident about recognising and reporting abuse, and incident reviews did not always prevent repeat events
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
- Fire station about 150 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysAdequate
Local crime statistics
4 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Derbyshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £910 |
| 2025 | £974 |
What Derbyshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Phoenix Lodge is backed by a local NHS health network. The nearest A&E is Stepping Hill Hospital, 6 miles away. The local GP practice is SETT VALLEY MEDICAL CENTRE, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in High Peak
Local clubs, charities and support groups that help older residents stay active and connected.
Connex Community Support
We help people in need in the High Peak, Derbyshire Dales & surrounding areas. We are a broker for volunteers and volunteering organisations. Our practical help services include Befriending,…
More care homes near High Peak
Information last reviewed October 2026.
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