Home care agency
Phemacare Ltd
Home care agency in Birmingham
Phemacare Ltd
Home care agency in Birmingham
Operated by Phemacare
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- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Phemacare Ltd is a home care agency based in Birmingham, West Midlands, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse, and eating disorders.
The Care Quality Commission rated Phemacare Ltd as Requires Improvement in 2023. The inspection found the agency's effective, caring and responsive services to be good, though there were concerns in the safe and well-led key questions.
What inspectors found
CQC: Requires improvementReport published 1 June 2023 · Last inspected 13 March 2023
The agency provides personal care to a small number of people in their own homes. Inspectors found that the small staff team knows the people it supports well, that people spoke positively about the care they receive, and that staff feel supported by the provider. Some care records, medication practice and checks on the service still need to improve.
- The small staff team knows the people it supports well.
- Staff follow infection control procedures and help protect people from infection.
- Staff have completed safeguarding training and feel able to raise concerns.
- Staff say they feel supported, and people said staff provide good care.
- Recruitment practices need improving to make sure staff are suitable to support people.
- Care plans and risk assessments need more detail, and medication and cream records do not consistently follow the provider's own policy. Some staff also need better safeguarding knowledge.
- Checks and audits did not identify these problems, the provider needs a way to monitor call times and durations, and the last two Provider Information Returns were not completed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Phemacare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Phemacare Ltd is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 2.2 miles away. The local GP practice is RIDGACRE HOUSE SURGERY, 0.3 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Phemacare
Phemacare Ltd is one of 3 services run by Phemacare on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Birmingham
Information last reviewed October 2026.
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