William Lench Court
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
William Lench Court is a home care agency that provides care and support to people in their own homes in Birmingham, West Midlands. It supports older people aged 65 and over, as well as younger adults under 65. The Care Quality Commission gave the agency an overall rating of Good in a report published in 2019. Its key questions were rated Good for safe, effective, caring and responsive care, and Requires Improvement for well-led.
What inspectors found
CQC: GoodReport published 18 March 2019 · Last inspected 6 February 2019
Inspectors found that people using this home-care service in their own homes felt safe and well supported, with regular care staff who knew their preferences. Staff were described as kind and respectful, and were trained and supported in their roles and worked with external healthcare professionals. The provider had a complaints process and an open, honest culture, though the report notes that quality checks were not fully effective in spotting some areas needing improvement.
- People said they felt safe, and staff understood how to protect them from harm and report abuse
- Enough staff were on duty, medicines were managed safely, and infection control was followed
- Staff were described as kind, caring and respectful, with regular staff who knew people's preferences
- Staff received appropriate training and supervision and followed external healthcare advice
- The provider's quality assurance systems were not fully effective, as they failed to identify some areas needing improvement
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
Facilities
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — William Lench Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
William Lench Court is backed by a local NHS health network. The nearest A&E is Queen Elizabeth Hospital Birmingham, 2 miles away. The local GP practice is RIDGACRE HOUSE SURGERY, 0.2 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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