Home care agency

Phemacare Ltd

Home care agency in Cheltenham, Gloucestershire

Phemacare Ltd

Home care agency in Cheltenham, Gloucestershire

Operated by Phemacare

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressRoom 105, 1 Manchester Park, Cheltenham, GL51 9EJ

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About

Phemacare Ltd is a home care agency based in Cheltenham, Gloucestershire, providing care and support in people's own homes. Its care focus is dementia, and it supports a range of people, including older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment or substance misuse.

The Care Quality Commission rates Phemacare Ltd Good overall, with Good ratings for each of the five key questions: safe, effective, caring, responsive and well-led. The rating is taken from a report published in 2019.

What inspectors found

CQC: Good

Report published 21 March 2019 · Last inspected 12 February 2019

Inspectors judged this domiciliary care agency, which supports people in their own homes including some living with dementia or physical disabilities, as good overall, with its well-led rating improved from requires improvement to good since 2016. Staff were described as knowing how to protect people from harm, managing medicines competently, and receiving the training and support they need. Most people and relatives said they were happy with the care they received.

Strengths noted
  • Care was personalised and people were given maximum choice and control over their lives, with support delivered in the least restrictive way possible
  • Incidents were reviewed and lessons were learnt and built into everyday practice
  • Risks were assessed and acted on to reduce them
  • Management carried out audits and sought feedback, and the service worked well with other agencies and professionals

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital6.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Phemacare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Phemacare Ltd is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 6.6 miles away. The local GP practice is ST. GEORGE'S SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Gloucestershire Royal Hospital · 6.6 mi
Nearest GP · CQC Good
ST. GEORGE'S SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Phemacare

Phemacare Ltd is one of 3 services run by Phemacare on AskBart. See how the group's services are rated and where it operates.

See all 3 Phemacare listings →

Information last reviewed October 2026.

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