Midshires Care Ltd

Helping Hands Cheltenham

Home care agency in Cheltenham, Gloucestershire

Operated by Midshires Care

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressFestival House, Jessop Avenue, Cheltenham, GL50 3SH

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About

Helping Hands Cheltenham is a home care agency operated by Midshires Care Ltd and based in Cheltenham, Gloucestershire. It provides care and support in people's own homes, with services tailored to each person's needs and daily life. The agency says it supports people with ongoing or progressive conditions, as well as those affected by terminal illness, ageing, accident or injury, to keep living well in the homes and communities they know.

Its care focus is dementia. The agency also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment. The Care Quality Commission rates it Good overall, with Good ratings for the safe, effective, caring, responsive and well-led key questions. The rating was published in 2022.

What inspectors found

CQC: Good

Report published 24 August 2022 · Last inspected 25 July 2022

Inspectors found that people using this home-care service had their needs assessed before starting, with care plans guiding staff. Staff were described as a small, consistent team who knew people well, were friendly, and treated them with kindness and respect. Staff training, medicines support, infection control and choice-focused practice were all reported in place.

Strengths noted
  • People's needs and preferences were assessed at the start and recorded in care plans that guided staff
  • A small, consistent staff team who knew people well, with a friendly and caring approach
  • Staff were safely recruited, trained, and assessed as competent to give medicines
  • The registered manager promoted a positive culture and monitored quality through audits and feedback from people

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital6.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Cheltenham will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Cheltenham is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 6.8 miles away. The local GP practice is YORKLEIGH SURGERY(CT), 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Gloucestershire Royal Hospital · 6.8 mi
Nearest GP · CQC Good
YORKLEIGH SURGERY(CT) · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Cheltenham is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

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