Personal Assistant Service South
Home care agency in Attleborough, Norfolk
Operated by Independence Matters C.I.C.
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Personal Assistant Service South is a home care agency based in Attleborough, Norfolk, providing care and support in people's own homes. It says it covers the whole of Norfolk and aims to help each person live the life they choose, with a level of independence that suits them and their family carers. Support may be delivered at home or in the local community, and the agency says it takes time to understand what is right for each person before arranging care.
The agency supports adults with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities and people with learning disabilities. It also offers support to young people in transition. The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led, based on a report published in 2019.
What inspectors found
CQC: GoodReport published 12 June 2019 · Last inspected 19 March 2019
Inspectors describe a domiciliary care service supporting seven people, some with complex needs, rated good overall at this visit. Staff are said to receive the training and support they need, and people are reported to have choice and control over their care, with their own or their representatives' involvement in planning it. Risk assessments and safeguarding procedures are described as effective, and the provider is recruiting to fill rota gaps, with managers covering shortfalls when needed.
- Risk assessments are carried out to keep people safe and meet their support needs
- Staff have the skills and knowledge they need, supported by training and supervision
- Care is person-centred, with people and their representatives involved in planning it
- People are supported in the least restrictive way, with choice and control over their lives
- The registered manager is still working on using monitoring data to spot themes and trends for improvement
- Recruitment is ongoing to cover staffing rotas, and managers sometimes fill gaps themselves
- End-of-life care assessments are still being developed by the provider
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Personal Assistant Service South will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Personal Assistant Service South is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 11 miles away. The local GP practice is ATTLEBOROUGH SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Attleborough
Information last reviewed October 2026.
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