Home care agency
Peace of Mind Homecare Services
Home care agency in Telford, Telford and Wrekin
Peace of Mind Homecare Services
Home care agency in Telford, Telford and Wrekin
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Peace of Mind Homecare Services is a homecare provider based in Telford, West Midlands, offering support to people living in retirement settings. The service is rated Good by the Care Quality Commission, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2019).
The home supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, learning disabilities and sensory impairment. Dementia care is a specialist focus.
What inspectors found
CQC: GoodReport published 3 July 2019 · Last inspected 24 June 2019
Inspectors found that people receiving care in their own homes were treated kindly and with respect, and that their preferences, personal histories and routines shaped the support and activities staff offered. Staff were seen to protect people's dignity and privacy, and the registered manager and senior staff were described as keeping people at the centre of the service. The main area for improvement related to how information was recorded.
- Staff have completed safeguarding training and know when to raise concerns, and systems are in place to lower the risk of harm.
- Medicines are handled well, with only a small number of recorded errors over the past year.
- People are supported with diet, exercise and general wellbeing, and the service works well with other agencies to benefit their health.
- Staff respond promptly when people become unwell, and people say they are involved in decisions about their care.
- Care records do not yet capture everything staff know about people's routines and histories, and the registered manager has committed to make this a priority.
- Inspectors could not see clearly from the records how oversight was provided at the most senior provider level.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Peace of Mind Homecare Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Peace of Mind Homecare Services is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 3.9 miles away. The local GP practice is DAWLEY MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Telford
Information last reviewed October 2026.
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