Creative Support Limited
Creative Support - Telford & Shropshire
Home care agency in Telford, Telford and Wrekin
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Creative Support – Telford & Shropshire is a home care agency operated by Creative Support Limited, a not-for-profit organisation. Based in Telford, Shropshire, the agency delivers care and support to people in their own homes. It works with older people aged 65 and over, younger adults, and people with physical disabilities, sensory impairment and learning disabilities, tailoring its services to individual needs and goals.
The Care Quality Commission rated Creative Support – Telford & Shropshire Good overall in 2023. The agency was rated Good for effectiveness, caring, responsiveness and leadership, and Requires Improvement for safety.
What inspectors found
CQC: GoodReport published 12 January 2023 · Last inspected 30 November 2022
Inspectors visited a supported living service in Telford and Shropshire that provides personal care to 10 people with autism and learning disabilities in their own homes. They found staff understood how to recognise and report abuse, risk assessments guided how risks were managed, and staff encouraged people to take positive risks. The registered manager was described as promoting a person-centred culture, and the report says the provider supported a learning environment where actions were taken to improve quality.
- Staff had training on recognising and reporting abuse and knew how to act on it
- Risk assessments were in place to guide staff and manage risk while supporting positive risk-taking
- The registered manager promoted a person-centred culture that staff followed
- Improvements since the last inspection meant the provider was no longer in breach of regulations
- Staff did not always follow the procedures in place for managing medicines safely, although the registered manager acted immediately after one shortfall was found
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Creative Support - Telford & Shropshire will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Creative Support - Telford & Shropshire is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 3.8 miles away. The local GP practice is DAWLEY MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Telford
Information last reviewed October 2026.
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