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About
Park Hall is a 60-bed care home in Stoke-on-Trent, West Midlands, operated by Anchor. The home is registered to provide care for older people. The Care Quality Commission inspected the home in 2023 and rated it as Requires Improvement overall. The home was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 31 March 2023 · Last inspected 1 February 2023
Inspectors found that the home's everyday care is generally sound, with people and relatives feeling safe, staff well recruited and trained, and the building clean and well maintained. Support was described as personalised, respectful and focused on choice and independence. However, quality assurance and governance systems were not robust enough to catch errors or act on them promptly.
- People and their relatives felt safe and were protected from abuse
- Staff were caring, respected dignity and promoted independence
- Care plans were personalised and considered cultural, religious and communication needs
- The home was clean and well maintained, with infection prevention in place
- Quality assurance and auditing systems were not robust enough to identify and act on errors in a timely way
- Some people lacked health-specific risk assessments
- Some care plans were not updated to reflect changes in need, and professional input was not always sought
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected June 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
236 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Stoke-on-Trent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £659 |
| 2025 | £712 |
What Stoke-on-Trent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Park Hall is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 3.8 miles away. The local GP practice is CAMBRIDGE HOUSE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Stoke-on-trent
Local clubs, charities and support groups that help older residents stay active and connected.
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Age Concern Stone and District
We are a small organisation offering a variety of services to older people in the north of Stafford Borough.
Moorlands Voluntary and Community Transport
We provide voluntary and community transport to those in need across the Staffordshire Moorlands. We use volunteer drivers who use their own cars to take people to primarily health related…
Part of Anchor
Park Hall is one of 132 homes run by Anchor on AskBart. See how the group's homes are rated and where it operates.
More care homes near Stoke-on-trent
Information last reviewed October 2026.
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