Home care agency

Palm Tree Home Care Limited

Home care agency in Paignton, Torbay

Palm Tree Home Care Limited

Home care agency in Paignton, Torbay

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address79 Upper Manor Road, Paignton, TQ3 2TH

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About

Palm Tree Home Care Limited is a home care agency based in Paignton, Torbay, Devon. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions and sensory impairment.

Palm Tree Home Care Limited was rated Good by the Care Quality Commission in 2023, with an Outstanding rating for Caring. It also achieved Good ratings for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 16 June 2023 · Last inspected 3 May 2023

Inspectors found that Palm Tree Home Care Limited, a domiciliary service supporting adults with personal care in the community, gives people a choice and control over their care in the least restrictive way. People said they felt safe and that a regular, small team of trained, caring staff visited them reliably and stayed the full time. Staff understood how to recognise and report abuse, and risks were assessed and reviewed, with medicines and infection control managed well.

Strengths noted
  • A regular, small team of well-trained and competent staff supports people, with staffing adjusted as needs change
  • Care plans are personalised to individual preferences, and people's views are used to improve the service
  • Staff are described as kind and compassionate, with positive relationships between staff, management and people using the service
  • Quality and safety are assessed through a range of methods, and the service has made continuous improvements

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsSparse
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Palm Tree Home Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Palm Tree Home Care Limited is backed by a local NHS health network. The nearest A&E is Torbay Hospital, 2.6 miles away. The local GP practice is PEMBROKE MEDICAL GROUP, 0.2 miles away.

Nearest hospital · A&E
Torbay Hospital · 2.6 mi
Nearest GP
PEMBROKE MEDICAL GROUP · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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