Bay Care Domiciliary Care Ltd
Home care agency in Paignton, Torbay
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Bay Care Domiciliary Care Ltd is a home care agency based in Paignton, Torbay, in Devon, South West England. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders. Its services include care for older people, support for younger adults, complex care, companionship and end of life care.
The Care Quality Commission rates the agency Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2023.
What inspectors found
CQC: GoodReport published 8 May 2023 · Last inspected 27 February 2023
Inspectors found that people receiving care from this home care agency in Torbay, Paignton, Newton Abbot and nearby areas generally spoke warmly about their support and the staff who provide it. Staff understood safeguarding, protective equipment was available and used, and staff were positive about working for the agency. Some people raised concerns about the sex of their care workers and about appointment times, which the provider said were set out in the contracts people signed.
- Staff understood safeguarding and knew how to raise concerns, and believed the service would handle them properly.
- Risks in people's homes were identified and care plans were designed to reduce them, including work with the local fire service.
- An electronic medicines system alerts the office when a dose has not been given as prescribed, so action can be taken straight away.
- Keeping the same carer for one person who had been neglecting their personal hygiene helped build trust, and they began showering and changing clothes more often.
- Some people were unhappy about not always receiving care from staff of their preferred sex, and about appointment times not matching their preferences.
- Views on opportunities to give feedback were mixed, and some people said they had seen no change after doing so.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Bay Care Domiciliary Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Bay Care Domiciliary Care Ltd is backed by a local NHS health network. The nearest A&E is Torbay Hospital, 3.3 miles away. The local GP practice is CORNER PLACE SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Paignton
Information last reviewed October 2026.
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