Orchard House

Residential care home in Herne Bay, Kent

Operated by HMT Care

CQC Good15 bedsResidential
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnderdown Lane, Herne Bay, CT6 5UD
Beds15

Do you run Orchard House? Manage this listing free.

About

Orchard House is a 15-bed residential care home in Herne Bay, Kent, run by HMT Care. The home provides residential care for younger and older adults living with acquired and degenerative neurological disorders, including Huntington's Disease, as well as physical disabilities. Staff are trained to support residents with these specialist needs.

The home is rated Good by the Care Quality Commission, with Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led (CQC report published 2022).

What inspectors found

CQC: Good

Report published 6 June 2022 · Last inspected 25 April 2022

Inspectors found that residents were content living at the home and that family members felt their relatives were secure and well looked after. Care plans reflected individual preferences and were updated when needs changed, medicines were given as prescribed, and support was provided at the end of life. Staffing levels, safe recruitment, training and supervision were found to support everyday practice.

Strengths noted
  • Risks to residents were assessed and staff were given guidance to reduce them, and incidents were reviewed to spot patterns and prevent repeats.
  • Concerns about possible abuse were raised with the local safeguarding authority, which the manager worked with to protect residents.
  • There were enough staff, recruited safely, who received role-appropriate training, with competency checks and regular supervision.
  • Quality checks and audits identified shortfalls, action was taken to fix them, and residents were supported with balanced meals and timely referrals to healthcare professionals.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Residential

Specialist care

Older people (65+)
Physical disabilities
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected August 2025

What's nearby

GP surgery0.7 miles
A&E: Queen Elizabeth The Queen Mother Hospital11.3 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

197 recorded crimes in the local area (July 2026)

Top categories:

Anti-social behaviour36%
Violent crime30%
Shoplifting10%
Drugs5%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.

Care fee trajectory

Indicative weekly fee by year, against what Kent pays care homes.
YearCouncil rate (per week)
2024£1,063
2025£1,187

What Kent council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Orchard House is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 11.3 miles away. The local GP practice is PARK SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth The Queen Mother Hospital · 11.3 mi
Nearest GP · CQC Good
PARK SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Herne Bay

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Keep Talking Services

The provision of telephone befriending to sufferers of loneliness and or ill health.

0.4 miles away · Source: Charity Commission (1200275)
Charity

Age Concern (Herne Bay)

DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…

0.7 miles away · Source: Charity Commission (1047605)
Charity

Carers' Support East Kent

We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…

4.9 miles away · Source: Charity Commission (1136904)
Charity

Age UK Canterbury

7.1 miles away · Source: Charity Commission (1094385)

Part of HMT Care

Orchard House is one of 2 homes run by HMT Care on AskBart. See how the group's homes are rated and where it operates.

See all 2 HMT Care listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Orchard House, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Orchard House so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Orchard House?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.