Barchester Healthcare
Herne Place Care Home
Care home in Herne Bay, Kent
Operated by Barchester Healthcare
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Herne Place Care Home is a 66-bed care home in Herne Bay, Kent, operated by Barchester Healthcare. The home provides care and support to older people, with staff working to understand residents' backgrounds, interests and preferences as part of shaping their individual care plans.
The Care Quality Commission rated Herne Place as Requires Improvement in 2023, with key-question ratings of Requires Improvement for Safe and Well-led, and Good for Effective, Caring and Responsive.
What inspectors found
CQC: Requires improvementReport published 27 February 2023 · Last inspected 12 January 2023
Herne Place is a residential home for 62 older people. Inspectors found staff who can recognise possible harm and report it, who follow infection control practice, and who describe a more positive culture since the current manager arrived. The report also raises concerns about gaps in risk records and recent staffing pressures, though the provider had already started to address both.
- Recruitment was carried out safely, with suitability checks completed before staff started work.
- Staff know how to spot signs of abuse, log concerns with their line manager, and safeguarding alerts were passed to the local authority in line with the provider's policy.
- Protective equipment is available and staff have completed infection control training.
- Leaders were candid about shortfalls and drew up plans to fix them, and staff report a better atmosphere under the new manager.
- Records describing risks to people were found to be incomplete, although the service's own audits had flagged this and updates were under way.
- Staffing was disrupted in recent months, with agency cover used, and recruitment is still ongoing.
- The overall rating fell from good to requires improvement, and inspectors said the provider needs to make further improvements.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected July 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
197 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,063 |
| 2025 | £1,187 |
What Kent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Herne Place Care Home is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 11.6 miles away. The local GP practice is PARK SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Herne Bay
Local clubs, charities and support groups that help older residents stay active and connected.
Keep Talking Services
The provision of telephone befriending to sufferers of loneliness and or ill health.
Age Concern (Herne Bay)
DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…
Carers' Support East Kent
We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…
Part of Barchester Healthcare
Herne Place Care Home is one of 242 homes run by Barchester Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Herne Bay
Information last reviewed October 2026.
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