Home care agency

Onpoint Homecare Ltd

Home care agency in St. Leonards-on-sea, East Sussex

Onpoint Homecare Ltd

Home care agency in St. Leonards-on-sea, East Sussex

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressProspect House, Drury Lane, Pondswood Industrial Estate, St. Leonards-on-sea, TN38 9BA

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About

Onpoint Homecare Ltd is a home care agency founded in 2019 by Kelly Coleman and Luke Thomas. It provides care and support in people's own homes for adults aged 18 and over, including people living with dementia. It accepts private clients as well as people funded by the local authority or NHS Continuing Healthcare.

Care plans are drawn up with each person, their family or their advocates, and are shaped around their routines and preferences. Services range from help with daily living to respite and support for complex needs. Staff receive ongoing training, undergo regular Disclosure and Barring Service checks and are continuously supervised. The Care Quality Commission rated the agency Good overall in its 2022 report. The office is in St Leonards-on-Sea, East Sussex.

What inspectors found

CQC: Good

Report published 13 June 2022 · Last inspected 26 May 2022

Inspectors found that Onpoint Homecare Ltd, a domiciliary care service supporting people in their own homes, provides a good standard of everyday care. Staff were described as kind, caring and interested in people's lives, and they worked to support people's independence and choices. Inspectors also reported that people and relatives felt involved in how the service is run.

Strengths noted
  • Staff understood the risks to each person and how to help them manage those risks
  • Care plans gave a detailed history and clear guidance on how people wanted to be supported
  • Staff were described as kind and caring, and encouraged people to be as independent as possible
  • Quality assurance processes were in place, and people and relatives were involved in running the service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Onpoint Homecare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Onpoint Homecare Ltd is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 1.4 miles away. The local GP practice is SEDLESCOMBE HOUSE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Conquest Hospital · 1.4 mi
Nearest GP · CQC Good
SEDLESCOMBE HOUSE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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