Norwood House
Residential care home in Scunthorpe, North Lincolnshire
Operated by Heera Care
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About
Norwood House is a 28-bed residential care home in Scunthorpe providing dementia and general residential care. The home is registered to support people with dementia as a specialist client group.
The Care Quality Commission rated Norwood House as Requires Improvement in 2023. Of its five key-question grades, Safe and Well-led were rated Requires Improvement, while Effective, Caring, and Responsive were rated Good.
What inspectors found
CQC: Requires improvementReport published 11 October 2023 · Last inspected 13 September 2023
Inspectors found that Norwood House, which supports up to 28 people including younger adults and some living with dementia, has systems in place for medicines, staffing, safeguarding and infection control. Staff were described as safely recruited and trained, people were supported to reach healthcare services, and staff were seen respecting privacy and dignity while supporting people's choices. The home was judged clean and tidy, with extra cleaning steps added to reduce the spread of infection.
- Staff were safely recruited, trained in safeguarding, and understood their responsibilities to protect people from abuse
- People were supported to access healthcare services and to eat a healthy diet, with specific dietary needs met
- Staff were seen respecting people's privacy and dignity, and supporting choice and control in the least restrictive way
- The home was clean and tidy, with additional cleaning processes introduced to help prevent infection
- Medicine practices did not always follow best practice guidelines
- Information about risks to people's safety was not always complete or kept up to date
- Some quality monitoring records needed improvement, and a recommendation was made on governance, medicine management and recording
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
114 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what North Lincolnshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £685 |
| 2025 | £736 |
What North Lincolnshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Norwood House is backed by a local NHS health network. The nearest A&E is Scunthorpe General Hospital, 2.5 miles away. The local GP practice is WEST COMMON LANE TEACHING PRACTICE, 2.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Heera Care
Norwood House is one of 2 homes run by Heera Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Scunthorpe
Information last reviewed October 2026.
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