Norwood House
Care home in Saxmundham, Suffolk
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Norwood House is a 71-bed care home in Saxmundham, Suffolk, providing residential care with a focus on dementia support. The home was rated Good overall by the Care Quality Commission in 2023, with Good grades across Safe, Effective, Caring and Responsive care, though Well-led was rated Requires Improvement.
The home prioritises residents' independence, dignity and privacy while delivering care and support in a residential setting. It is run by County Care Homes.
What inspectors found
CQC: GoodReport published 19 May 2023 · Last inspected 20 April 2023
Inspectors found that Norwood House, a care home for older people living with dementia, had made improvements since its last inspection, with audits and feedback from people and relatives now shaping service quality. People reported feeling safe, care records were described as up to date and person-centred, and staff were said to have effective training. Some staff raised concerns about pressures during their shifts, and inspectors were not fully assured that the Mental Capacity Act was always applied in practice.
- Audits by the registered manager and provider have led to service improvements
- People and relatives feel safe, and feedback is actively sought and acted upon
- An electronic care planning system is in place and care records are up to date and person-centred
- Staff report receiving effective training for their role
- Improvements from audits need to be shown to be sustained over time
- Some staff raised pressures on them during their shifts
- Inspectors were not assured that the Mental Capacity Act was always put into practice
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected January 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured).
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
5 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £989 |
| 2025 | £1,064 |
What Suffolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Norwood House is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 19.8 miles away. The local GP practice is SAXMUNDHAM HEALTH CENTRE, 3.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Saxmundham
Local clubs, charities and support groups that help older residents stay active and connected.
Ipswich17 Good Neighbour Scheme
To provide relief to those people who are in need by reason of their age, ill health, disability, social isolation or financial hardship, by means of practical services, information and advice and…
Halesworth Dementia Carers Fund
Our objects are to support people living with dementia and their family carers in Halesworth, Suffolk, and the surrounding area by providing information, support and services; and raising…
Halesworth Area Community Transport
Providing community transport in general and in particular running scheduled bs services
More care homes near Saxmundham
Information last reviewed October 2026.
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