Chantry House Residential and Nursing Home
Care home in Saxmundham, Suffolk
Operated by Cathena Healthcare
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Chantry House Residential and Nursing Home is a 24-bed specialist nursing facility in Saxmundham, Suffolk, providing care for older people with mental health needs, including dementia and behavioural challenges. The home employs a team of registered general and mental health nurses alongside trained care staff to support residents' individual requirements in a safe environment.
Chantry House is rated Good overall by the Care Quality Commission, with Good ratings for safety, effectiveness, caring and leadership (report 2022). The home was rated Requires Improvement for responsiveness.
What inspectors found
CQC: GoodReport published 3 November 2022 · Last inspected 14 October 2022
Inspectors found Chantry House, which cares for up to 24 people, moved from requires improvement to good at this follow-up visit. Staff were described as kind, caring and respectful of privacy and independence, and people said they felt safe. Inspectors still found the culture too task-led at times, with a more person-centred approach not yet fully established.
- People said they felt safe and appeared at ease with the staff supporting them
- Staff were kind and caring, supporting people with dignity, privacy and independence
- The home was clean, with good infection control and appropriate protective equipment in use
- Clear leadership, with governance systems that help identify and address shortfalls
- The culture was described as task-led at times, with some missed chances for meaningful engagement
- Care records were not always detailed, accurate or person-centred, and inspectors made a recommendation about this
- Views on staffing levels and agency use were mixed, and inspectors made a recommendation about staffing arrangements
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
- Ambulance station about 400 m away
- Fire station about 500 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
5 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £989 |
| 2025 | £1,064 |
What Suffolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Chantry House Residential and Nursing Home is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 16.4 miles away. The local GP practice is SAXMUNDHAM HEALTH CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Saxmundham
Local clubs, charities and support groups that help older residents stay active and connected.
Ipswich17 Good Neighbour Scheme
To provide relief to those people who are in need by reason of their age, ill health, disability, social isolation or financial hardship, by means of practical services, information and advice and…
Halesworth Dementia Carers Fund
Our objects are to support people living with dementia and their family carers in Halesworth, Suffolk, and the surrounding area by providing information, support and services; and raising…
Halesworth Area Community Transport
Providing community transport in general and in particular running scheduled bs services
Part of Cathena Healthcare
Chantry House Residential and Nursing Home is one of 4 homes run by Cathena Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Saxmundham
Information last reviewed October 2026.
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