Home care agency
North STSS (Short Term Support Service) Berwick
Home care agency in Berwick-upon-tweed, Northumberland
North STSS (Short Term Support Service) Berwick
Home care agency in Berwick-upon-tweed, Northumberland
Operated by Northumberland County Council
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
North STSS (Short Term Support Service) Berwick is a home care agency based in Berwick-upon-Tweed, Northumberland, in the North East of England. It provides care and support in people's own homes, with a focus on dementia care. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions and sensory impairment.
The agency was rated Outstanding by the Care Quality Commission in 2023. It received Outstanding ratings for its caring approach and responsiveness to people's needs, with Good ratings for safety, effectiveness and leadership.
What inspectors found
CQC: OutstandingReport published 6 September 2023 · Last inspected 19 July 2023
Inspectors found that reablement staff gave steady, effective and safe support to the 18 people being cared for in their own homes at the time of the visit. Risks were assessed and monitored, records were kept accurately, and people, relatives, outside professionals and staff all spoke positively about the service and its newer registered manager. The report also describes an approach that supports people's choice and control and the least restrictive practice.
- Care from reablement staff was found to be consistent, effective and safe.
- Systems for monitoring and reducing risk were in place, records were reviewed regularly, and staff understood individual risks well.
- The service had an open, supportive culture and worked proactively with external partners, which benefited people's health and wellbeing.
- The registered manager, in post for about three months, had made good progress, built links inside and outside the service, and involved people and relatives through care plan reviews and surveys.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — North STSS (Short Term Support Service) Berwick will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
North STSS (Short Term Support Service) Berwick is backed by a local NHS health network. The local GP practice is WELL CLOSE MEDICAL GROUP, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Northumberland County Council
North STSS (Short Term Support Service) Berwick is one of 4 services run by Northumberland County Council on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Berwick-upon-tweed
Information last reviewed October 2026.
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