Home care agency

North STSS (Short Term Support Service) Alnwick

Home care agency in Alnwick, Northumberland

North STSS (Short Term Support Service) Alnwick

Home care agency in Alnwick, Northumberland

Operated by Northumberland County Council

CQC OutstandingDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressAlnwick Community Fire Station, Blackthorn Close, Lionheart Enterprise Park, Alnwick, NE66 2ER

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About

North STSS (Short Term Support Service) Alnwick is a home care agency based in Alnwick, Northumberland. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.

North STSS Alnwick was rated Outstanding by the Care Quality Commission in its 2024 report. The agency was rated Outstanding for responsiveness and leadership, and Good across safe, effective and caring care.

What inspectors found

CQC: Outstanding

Report published 8 March 2024 · Last inspected 24 November 2023

Inspectors found that people using this home care reablement service received care closely tailored to their individual goals, with support continuing while some were in hospital to help them stay independent. Staff were described as committed, and the provider worked with local health, social care and voluntary groups on reablement projects. Feedback from people and their relatives was very positive.

Strengths noted
  • Care was highly personalised, with support focused on helping each person reach their own goals.
  • Health and social care professionals praised the management team, and staff at all levels worked well together.
  • People were kept safe, risks were assessed and reviewed as needs changed, and medicines were managed safely.
  • Staff received training beyond the standard care certificate, including enhanced training in falls prevention.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital22.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — North STSS (Short Term Support Service) Alnwick will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

North STSS (Short Term Support Service) Alnwick is backed by a local NHS health network. The nearest A&E is Northumbria Specialist Emergency Care Hospital, 22.8 miles away. The local GP practice is ALNWICK MEDICAL GROUP, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Northumbria Specialist Emergency Care Hospital · 22.8 mi
Nearest GP · CQC Good
ALNWICK MEDICAL GROUP · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Northumberland County Council

North STSS (Short Term Support Service) Alnwick is one of 4 services run by Northumberland County Council on AskBart. See how the group's services are rated and where it operates.

See all 4 Northumberland County Council listings →

Information last reviewed October 2026.

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