Care UK
Norfolk House Care Home
Nursing home in Elmbridge, Surrey
Operated by Care UK
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Norfolk House Care Home is a 76-bed care home in Elmbridge, Surrey, operated by Care UK. It provides residential, nursing, respite and dementia care for older people.
The home is rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led.
Care provided
Facilities
Activities
Food hygiene rating
Very good
Food Standards Agency · inspected August 2026
What's nearby
- Near a main road
- Ambulance station about 100 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
77 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | from £1,525 Published by the home, captured 2026 | Published by the home, captured 2026 |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Surrey usually pays £952 a week for residential care; families typically top up about £573 a week.
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.
Care fee trajectory
| Year | This home (per week) | Council rate (per week) |
|---|---|---|
| 2024 | — | £930 |
| 2025 | — | £952 |
| 2026 | £1,525 | — |
What Surrey council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Norfolk House Care Home is backed by a local NHS health network. The nearest A&E is St Peter's Hospital, 2.8 miles away. The local GP practice is PHOENIX FAMILY PRACTICE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Elmbridge
Local clubs, charities and support groups that help older residents stay active and connected.
Spelthorne Dementia Support
Weekly Memory Cafe and carers cafe at Greeno Centre.A buddy support system for families.Coach trips for members and their carers, plus boat trips for wheelchair users.Musical evenings and…
The Orchard Dementia Centre
We provide day centre care for the those living with all forms of dementia; from early onset through to advanced stages. Activities and the environment are designed to provide stimulation to our…
The elderly and disabled charitable trustuk
Tackling Homelessness:Actively combating and preventing homelessness through the provision of comprehensive support, advice, and assistance to secure sustained housing, with a specific focus on…
Age Concern Kingston Upon Thames
Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…
Age Concern Epsom & Ewell
To improve the lives of older people in the Borough of Epsom and Ewell. Services include: Information and Advice, Transport to medical appointments, Footclinic, Home Visiting, Befriending, Sunday…
Richmond Good Neighbours
We are a small charity,based in Richmond. Our team of volunteers support elderly or housebound residents shopping who live in the heart of the borough of Richmond visiting or driving clients to…
Frequently asked questions
What is the location of Norfolk House?
How does the CQC evaluate Norfolk House?
What kinds of senior care can Norfolk House provide?
What is the bed capacity of Norfolk House?
Who is the proprietor of Norfolk House?
What sort of events and activities can one participate in at this care home?
How much does care at Norfolk House cost?
For a more accurate estimate tailored to your individual requirements, it is recommended to contact the home directly at 01384 437143.
Part of Care UK
Norfolk House Care Home is one of 165 homes run by Care UK on AskBart. See how the group's homes are rated and where it operates.
More care homes near Elmbridge
Information last reviewed October 2026.
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