St Augustine's Care Home
Care home in Addlestone, Surrey
Operated by Sisters Hospitallers of the Sacred Heart of Jesus CIO
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About
St Augustine's Care Home in Addlestone, Surrey, is operated by Sisters Hospitallers CIO, a charity focused on care for people with mental health needs. The home has 52 registered beds and provides care to residents requiring support with physical and mental wellbeing.
The Care Quality Commission rated St Augustine's Care Home as Requires Improvement in 2023. The home was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective, and Well-led.
What inspectors found
CQC: Requires improvementReport published 5 July 2023 · Last inspected 7 June 2023
Inspectors visited in May and June 2023 and rated St Augustine's Care Home, which supports up to 52 people including those living with dementia, as requires improvement. Staff are described as knowing people well, with care that is person-centred, respectful and kind, and people are encouraged to pursue their interests. People and relatives said they felt the home was safe, and the report notes that some improvements, such as in training, recruitment and medicines management, had been made in recent months.
- Staff know people's individual preferences, wishes and lifestyle choices and provide care in a respectful and caring way
- People are supported to make choices and to be as independent as possible, with least restrictive practice in place
- Safe support with medicines and with eating and drinking, and enough staff to meet people's needs
- Robust handovers and staff who know people well help keep care safe
- Care records were not always consistent, up to date or detailed enough to give staff clear guidance on all individual needs and risks
- Infection outbreaks and infection prevention and control were not always managed effectively
- Some required deprivation of liberty applications were not in place, and people's consent to care was not always recorded appropriately
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAmple
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
83 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £930 |
| 2025 | £952 |
What Surrey council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
St Augustine's Care Home is backed by a local NHS health network. The nearest A&E is St Peter's Hospital, 1.2 miles away. The local GP practice is CROUCH OAK FAMILY PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Addlestone
Local clubs, charities and support groups that help older residents stay active and connected.
Runnymede Dementia Carers Support Group Cio
Dementia Carers Support Group was set up in Runnymede to look after and give respite to carers caring for sufferers of all forms of Dementia. The group runs two drop-in centres weekly and other…
Chertsey & Addlestone Good Neighbours
We support residents living within our boundaries, which are Chertsey, Addlestone, Ottershaw, and Lyne. We can provide transport to medical appointments, local day centres and also assist with…
The Orchard Dementia Centre
We provide day centre care for the those living with all forms of dementia; from early onset through to advanced stages. Activities and the environment are designed to provide stimulation to our…
Spelthorne Dementia Support
Weekly Memory Cafe and carers cafe at Greeno Centre.A buddy support system for families.Coach trips for members and their carers, plus boat trips for wheelchair users.Musical evenings and…
Walton-on-thames stroke club
To benefit stroke survivors and their carers in the Walton-on-Thames and Hersham area.
Concern and Help for East Elmbridge Retired (Cheer)
Providing benefits advice; befriending scheme; social activities.
Part of Sisters Hospitallers of the Sacred Heart of Jesus CIO
St Augustine's Care Home is one of 3 homes run by Sisters Hospitallers of the Sacred Heart of Jesus CIO on AskBart. See how the group's homes are rated and where it operates.
See all 3 Sisters Hospitallers of the Sacred Heart of Jesus CIO listings →
More care homes near Addlestone
Information last reviewed October 2026.
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