Norbury Hall
Care home in Croydon
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Norbury Hall is a residential care home in South London providing dementia care. The home is registered for 81 beds and operates under 24-hour care provision. It was rated Good by the Care Quality Commission, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led. The CQC report was published in 2022.
What inspectors found
CQC: GoodReport published 22 June 2022 · Last inspected 10 May 2022
Inspectors found that the registered manager was experienced and well regarded by staff, relatives and people using the service, and that people received care that was tailored to their needs and preferences. Staffing levels had been increased since the last inspection, medicines were managed safely, and people were supported with their health, food and choices. Staff were described as knowing people well, treating them with dignity, and supporting them in the least restrictive way.
- Staff knew people well and people were comfortable in their presence
- Staffing numbers were increased and recruitment was ongoing
- Food and drink met people's dietary, cultural and personal preferences, with snacks available between meals
- Concerns and complaints were investigated and responded to in line with policy
- Pressure mattress settings were not always correct for one person, so pressure ulcer risk management could be improved
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected July 2026
What's nearby
- Set back from main road noise
- Fire station about 250 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
1,322 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Croydon council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,094 |
| 2025 | £1,168 |
What Croydon council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Norbury Hall is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 1.3 miles away. The local GP practice is NORBURY MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Croydon
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Sutton
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Age Concern Bromley
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Wandsworth Carers' Centre
The charity provides a range of support services to unpaid carers. This includes, information & advice, advocacy, targeted support to carers of people with mental health problems and Asian…
Link Age Southwark
Link Age Southwark prevents loneliness and isolation in older people and brings communities together. We improve wellbeing, connection, mental health and physical health through: one-to-one…
Age UK Lambeth
Age UK Lambeth empowers older people to achieve a full quality of life by providing: good quality information, advice and advocacy; diverse services and support including befriending and carrying…
Age Concern Kingston Upon Thames
Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…
More care homes near Croydon
Information last reviewed October 2026.
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