Lakeside Nursing Home

Nursing home in Croydon

CQC Good35 bedsDementiaNursing
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address25 Auckland Road, Upper Norwood, London, SE19 2DR
Beds35

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About

Lakeside Nursing Home is a family-run specialist dementia care home in Croydon, London, offering short and long-term nursing care for older people living with dementia or mental illness. The home has 35 registered beds and has been operating since 1984. It stands beside South Norwood Lake, and residents can enjoy the gardens throughout the year. The building is designed to feel homely and calm, with staff who are trained to support residents in a structured setting. Care is delivered one to one and is planned around each person, with residents encouraged to do things for themselves where they wish. The Care Quality Commission rated the home Good overall in its 2023 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led questions.

What inspectors found

CQC: Good

Report published 12 June 2023 · Last inspected 25 January 2023

Inspectors visited Lakeside Nursing Home in January 2023, a home for up to 35 older people, including those living with dementia, and found 26 residents in place. The visit focused on infection prevention and control, with the overall rating kept at good. Inspectors described everyday care as safe, with well-managed medicines, safeguarding systems, and staff who knew residents well.

Strengths noted
  • Care plans and risk assessments were thorough, and staff knew residents' needs and preferences closely
  • Medicines were handled safely and staff recruitment followed safer recruitment guidance
  • A stable staff team gave residents continuity, and managers offered staff and families a high level of support
  • The home had a relaxed, friendly atmosphere, with residents encouraged to take part in activities and to make their own choices

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Nursing

Specialist care

Dementia

Facilities

Pets welcome

Food hygiene rating

Good

Food Standards Agency · inspected May 2026

What's nearby

GP surgery300 m
A&E: Croydon University Hospital1.7 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

1,322 recorded crimes in the local area (April 2026)

Top categories:

Violent crime28%
Anti-social behaviour21%
Shoplifting13%
Vehicle crime7%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Dementia careFees on request—
Nursing careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Croydon council pays.

Care fee trajectory

Indicative weekly fee by year, against what Croydon pays care homes.
YearCouncil rate (per week)
2024£1,094
2025£1,168

What Croydon council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lakeside Nursing Home is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 1.7 miles away. The local GP practice is SOUTH NORWOOD HILL MEDICAL CENTRE, 0.2 miles away.

Nearest hospital · A&E
Croydon University Hospital · 1.7 mi
Nearest GP
SOUTH NORWOOD HILL MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Croydon

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age UK Sutton

Age UK Sutton offers a comprehensive portfolio of services for people over 50 who reside in the London Borough of Sutton. Services include Home from Hospital, Community Connections - including…

4.3 miles away · Source: Charity Commission (1085875)
Charity

Age Concern Bromley

Age Concern Bromley, (trading name Age UK Bromley & Greenwich) provides a range of services, projects, emotional and practical support to older people, their relatives and carers. It also…

5.3 miles away · Source: Charity Commission (1060861)
Charity

Wandsworth Carers' Centre

The charity provides a range of support services to unpaid carers. This includes, information & advice, advocacy, targeted support to carers of people with mental health problems and Asian…

5.4 miles away · Source: Charity Commission (1053121)
Charity

Link Age Southwark

Link Age Southwark prevents loneliness and isolation in older people and brings communities together. We improve wellbeing, connection, mental health and physical health through: one-to-one…

5.7 miles away · Source: Charity Commission (1105923)
Charity

Age UK Lambeth

Age UK Lambeth empowers older people to achieve a full quality of life by providing: good quality information, advice and advocacy; diverse services and support including befriending and carrying…

5.9 miles away · Source: Charity Commission (1063497)
Charity

Age Concern Kingston Upon Thames

Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing)…

7.3 miles away · Source: Charity Commission (299988)

Information last reviewed October 2026.

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