Home care agency
Nexxus Care- Cannock
Home care agency in Cannock, Staffordshire
Nexxus Care- Cannock
Home care agency in Cannock, Staffordshire
Operated by Nexxus Trading Services
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About
Nexxus Care—Cannock is a home care agency based in Cannock, Staffordshire, delivering care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and those with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2023. It was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led practices.
What inspectors found
CQC: Requires improvementReport published 27 July 2023 · Last inspected 22 May 2023
Inspectors found that this agency, which supports people in their own homes, has enough safely recruited staff who are trained and checked before they work alone. People were described as being treated with warmth, privacy and dignity, and encouraged to voice their views and keep their independence. Concerns centred on how medicines were given and recorded, the gaps in some risk guidance, and quality checks that did not catch these problems.
- New staff complete a full induction and are competency-checked when needed before supporting people.
- Care plans are personalised, cover people's likes, dislikes and life history, and give staff clear visit-level guidance.
- Staff support people with eating and drinking to meet their dietary needs and escalate health concerns to appropriate professionals, including therapists.
- Staff are described as respectful of people's privacy and choices, and the provider works closely with other agencies and commissioners.
- Some medicines were not given within the required time or were given too close together, and the electronic system did not always record these accurately.
- Some clinical risks did not have written assessments to guide staff on how to manage them safely.
- Audit checks, including medicines audits, were not always effective, and some required notifications to the regulator were not submitted when needed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Nexxus Care- Cannock will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Nexxus Care- Cannock is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 6.7 miles away. The local GP practice is THE COLLIERY PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Nexxus Trading Services
Nexxus Care- Cannock is one of 9 services run by Nexxus Trading Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Cannock
Information last reviewed October 2026.
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