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Home Instead Senior Care

Home care agency in Cannock, Staffordshire

Operated by Home Instead

CQC OutstandingDementia
AddressSuite 2, Bermar House, Rumer Hill Business Estate, Rumer Hill Road, Cannock, WS11 0ET

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About

Home Instead Senior Care is a home care agency in Cannock, Staffordshire, providing care and support in people's own homes, with a particular focus on dementia. Its carers are matched with clients according to skills, interests and personality. Support ranges from a few hours of companionship to specialist and round-the-clock care, with visits scheduled around each client's routine. The agency also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.

The Care Quality Commission rates the agency Outstanding overall, based on a 2019 report. Its key questions are graded Outstanding for effective, caring and well-led, and Good for safe and responsive.

What inspectors found

CQC: Outstanding

Report published 4 November 2019 · Last inspected 26 September 2019

Inspectors describe a home care service supporting 33 people in the Cannock, Rugeley and Burntwood area, several of whom live with dementia. Staff are described as caring and attentive, matched to people based on interests and preferences, and given training that is tailored to the needs of the people they support. Support covers personal care such as hygiene and eating, and the report notes that people are supported to make choices and that medicines are handled by trained staff.

Strengths noted
  • Staff are described as kind and caring, and they take time to learn people's backgrounds, preferences and goals
  • Risk assessments are detailed and give staff clear guidance to follow
  • The registered manager is praised for seeking extra training and for a focus on improving the quality of care
  • Professionals who work with the service gave very positive feedback about the care

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital6.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 6.5 miles away. The local GP practice is THE COLLIERY PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
New Cross Hospital · 6.5 mi
Nearest GP · CQC Good
THE COLLIERY PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Home Instead

Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.

See all 220 Home Instead listings →

Information last reviewed October 2026.

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