Care home
Newlands
Residential care home in Canterbury, Kent
Newlands
Residential care home in Canterbury, Kent
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Newlands? Manage this listing free.
About
Newlands is a 19-bed care home in the village of Westbere, close to Canterbury in Kent. It provides residential and dementia care around the clock and supports adults with learning disabilities, older people and younger adults. Staff have experience of dementia, learning disabilities and end-of-life care. Care is planned around each resident's needs, goals and aspirations, with families and local commissioners involved.
Residents can spend quiet time at the home or make use of the amenities in Canterbury and the surrounding countryside, and the home runs a range of activities and outings. The Care Quality Commission rated Newlands Requires Improvement overall in its 2022 report. Its key-question grades were Good for effective and caring, and Requires Improvement for safe, responsive and well-led.
What inspectors found
CQC: Requires improvementReport published 18 March 2022 · Last inspected 3 February 2022
Inspectors found that staff were kind and compassionate, respected people's privacy and dignity, and understood individual needs, with enough skilled staff to support people safely. The home was described as clean and well maintained, and people could personalise their rooms, though support to set goals and build skills was inconsistent. Several safety and quality-assurance gaps were identified, and the overall rating is requires improvement.
- The home was clean, well equipped and maintained, and suited people's sensory and physical needs.
- People could choose and personalise their rooms, and staff helped them access specialist health and social care support in the community.
- Staff understood people's communication and cultural needs, and supported equality and diversity.
- Relatives gave positive feedback, and staff knew how to recognise and report abuse and worked well with other agencies.
- Support to identify people's aspirations and goals, and to help them learn or keep new skills, was not consistent or effective.
- Some safety risks, including the risk from hot, uncovered radiators, had not been identified and addressed before the inspection.
- There were not enough systems for people to give feedback, and quality checks and safe recruitment practices were not always followed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected January 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysSparse
Local crime statistics
553 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,063 |
| 2025 | £1,187 |
What Kent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Newlands is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 11.7 miles away. The local GP practice is STURRY SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Canterbury
Local clubs, charities and support groups that help older residents stay active and connected.
Carers' Support East Kent
We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…
Age Concern (Herne Bay)
DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…
Keep Talking Services
The provision of telephone befriending to sufferers of loneliness and or ill health.
More care homes near Canterbury
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Newlands, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Newlands?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.