Avante Care & Support
Chaucer House
Nursing home in Canterbury, Kent
Operated by Avante Care & Support
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Chaucer House is a care home in Canterbury, Kent, run by Avante Care & Support, with 60 registered beds. It offers residential, nursing, dementia and respite care, and the home is registered to support people living with dementia. Its rooms include en-suite bedrooms, with bright communal lounges, landscaped gardens and dining areas. Activities are planned around residents' interests and hobbies, and meals are prepared on site each day by the catering team.
The home sits close to Canterbury's city centre, with local shops and services nearby, and residents can stay connected with the surrounding community. The Care Quality Commission rated Chaucer House Inadequate overall in its 2026 report, with each of the five key questions (safe, effective, caring, responsive and well-led) also rated Inadequate.
Care provided
Specialist care
Facilities
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
553 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,063 |
| 2025 | £1,187 |
What Kent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Chaucer House is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 12.3 miles away. The local GP practice is NEW DOVER ROAD SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Canterbury
Local clubs, charities and support groups that help older residents stay active and connected.
Carers' Support East Kent
We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…
Age Concern (Herne Bay)
DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…
Keep Talking Services
The provision of telephone befriending to sufferers of loneliness and or ill health.
Part of Avante Care & Support
Chaucer House is one of 14 homes run by Avante Care & Support on AskBart. See how the group's homes are rated and where it operates.
More care homes near Canterbury
Information last reviewed October 2026.
Reviews from families
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