Home care agency

Neptune Home Care

Home care agency in Milton Keynes

Neptune Home Care

Home care agency in Milton Keynes

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 4 Claydon House, 21 Simpson Road, Milton Keynes, MK2 2DD

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About

Neptune Home Care is a domiciliary care provider based in Milton Keynes, Buckinghamshire, delivering care and support in people's own homes. The agency specialises in supporting people with dementia, and also works with older people aged 65 and over, and younger adults under 65. Neptune Home Care was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 11 June 2021 · Last inspected 19 May 2021

At the May 2021 inspection, the service supported 13 people in their own homes, and inspectors found that people felt secure with the team. Staff were described as dependable and warm, and a small, consistent group of workers helped people keep their independence while respecting their privacy and dignity. Inspectors rated the service good overall.

Strengths noted
  • Risks to people's safety were assessed, managed and monitored, and people felt secure with staff.
  • A small, stable team provided consistent, continuous care that people trusted.
  • Staff promoted independence and respected people's rights, privacy, dignity, lifestyle choices and culture.
  • Support plans were personalised and regularly updated with input from people and their relatives.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Neptune Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Neptune Home Care is backed by a local NHS health network. The nearest A&E is Milton Keynes Hospital, 2.1 miles away. The local GP practice is THE RED HOUSE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Milton Keynes Hospital · 2.1 mi
Nearest GP · CQC Good
THE RED HOUSE SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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