Home care agency
Chiltern Health Division
Home care agency in Milton Keynes
Chiltern Health Division
Home care agency in Milton Keynes
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Chiltern Health Division is a home care agency based in Milton Keynes, Buckinghamshire. It provides care and support in people's own homes for a range of needs including dementia, physical disabilities, sensory impairment and learning disabilities. The agency supports older people aged 65 and over, younger adults, and people with a range of care requirements.
The Care Quality Commission rated Chiltern Health Division Good in 2023. The inspection found the agency Safe, Effective, Caring and Responsive. The Well-led key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 13 February 2023 · Last inspected 20 January 2023
Chiltern Health Division provides personal care in people's own homes. Inspectors found that people usually had a consistent group of carers who arrived within an agreed time window and stayed for the whole visit. Staff understood safeguarding and the principles of consent and the Mental Capacity Act, and people were supported to keep choice and control over their lives.
- Staff understood safeguarding procedures, and safe recruitment checks were followed.
- People were supported safely with their medicines, and infection control practices were good.
- Staff reported accidents and incidents promptly, and lessons learned were shared with the team.
- Staff felt supported and spoke positively about teamwork, and professionals who work with the service gave very positive feedback.
- Some care records needed strengthening, as risk assessments were not always personalised to known risks and care plans were not always reviewed or updated after changes.
- Some required notifications had not been sent to CQC; this was put right during the inspection.
- People and relatives were usually, but not always, told when carers were running late.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Chiltern Health Division will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Chiltern Health Division is backed by a local NHS health network. The nearest A&E is Milton Keynes Hospital, 2 miles away. The local GP practice is THE RED HOUSE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Milton Keynes
Information last reviewed October 2026.
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