Home care agency
NCC First Support - Southern
Home care agency in Dereham, Norfolk
Norfolk County Council
NCC First Support - Southern
Home care agency in Dereham, Norfolk
Operated by Norfolk County Council
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
NCC First Support - Southern is a home care agency run by Norfolk County Council, based in Dereham. It delivers care and support in people's own homes to older people aged 65 and over, younger adults under 65, and people with physical disabilities.
The agency was rated Good by the Care Quality Commission in 2019, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 15 July 2019 · Last inspected 24 June 2019
Inspectors found that this reablement service, which provides personal care in people's own homes for up to six weeks, planned care around each person's individual needs and helped them work towards greater independence. Staff were described as well trained, supervised, and caring, and were found to respect people's dignity and choices. Leadership, staff support, and continuous quality review were also viewed positively.
- Care was planned to meet people's individual needs, with support aimed at maximising independence
- Staff received good training and supervision, and were kind, caring and respectful
- Risks were understood and reduced where possible, with safeguards against abuse and checks on staff suitability
- Good leadership, valued staff, and regular quality reviews with lessons learnt when things went wrong
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — NCC First Support - Southern will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
NCC First Support - Southern is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 11.6 miles away. The local GP practice is ORCHARD SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Norfolk County Council
NCC First Support - Southern is one of 7 services run by Norfolk County Council on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Dereham
Information last reviewed October 2026.
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