Nayland Care Agency Limited.
Home care agency in Ipswich, Suffolk
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About
Nayland Care Agency Limited is a home care agency based in Ipswich, providing care and support in people's own homes and local communities across Suffolk and Essex. It supports older people, people with dementia, people with physical disabilities and people with sensory impairment, with a particular focus on dementia. Support can be personal care, companionship, or both, with visits ranging from 30 minutes to a full day.
Each care plan is built around the individual's wellbeing, lifestyle and home care needs. The agency says it listens to the person and their family and focuses on what the person can still do, working towards their goals whatever their age or health condition. It is rated Good by the Care Quality Commission overall, with Good ratings for all five key questions, in a report published in 2023.
What inspectors found
CQC: GoodReport published 10 October 2023 · Last inspected 29 September 2023
Inspectors found that the agency gives personal care in people's own homes to older people, people living with dementia, and people with physical disabilities, learning disabilities or sensory loss, and also runs a local authority reablement service. Staff were described as trained, including in supporting people with learning disabilities and autistic people, and were observed and supported in their roles. Medicines support, safe recruitment, infection control and sufficient staffing were all in place, and people's choices, dignity and privacy were respected.
- Staff received training in supporting people with learning disabilities and autistic people, as well as in dementia care
- Systems to reduce avoidable harm and learn from mistakes were in place, with lessons shared with staff
- Care plans were based on assessments, kept under review and monitored by management
- People were asked for their views and their comments were acted on, including end-of-life decisions
- Some people and relatives commented that the approach of individual staff members could improve
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Nayland Care Agency Limited. will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Nayland Care Agency Limited. is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 6.1 miles away. The local GP practice is HAWTHORN DRIVE SURGERY, 3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Ipswich
Information last reviewed October 2026.
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