Fame 24hour Care Limited

Home care agency in Ipswich, Suffolk

CQC Requires improvementDementia
Address160 Hadleigh Road, Ipswich, IP2 0HH

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About

Fame 24hour Care Limited is a dementia-specialist care home that also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health conditions, substance misuse issues, or eating disorders. The home was rated Requires Improvement overall by the Care Quality Commission, with the report published in 2022.

The CQC found the home's care to be Good in Effective and Caring, but identified concerns in Safe, Responsive and Well-led. Families considering Fame 24hour Care Limited should review the full CQC report to understand these findings in detail.

What inspectors found

CQC: Requires improvement

Report published 15 September 2022 · Last inspected 19 August 2022

Inspectors looked at a domiciliary care service that supports people in their own homes, with personal care provided to some of the people it supports. Most people and relatives who gave feedback were satisfied, and staff were described as well recruited, trained and supported. Concerns centred on staff changes affecting continuity, gaps in communication about changes to visits, and the need for stronger oversight, safeguarding reporting and social inclusion.

Strengths noted
  • People receiving personal care said it met their needs, that they were treated with respect, and that staff sought their consent.
  • Risks to people were assessed and managed safely, and care plans were reviewed regularly to guide staff in supporting people's independence.
  • Staff were recruited safely, received induction and ongoing training, and said they felt supported by management.
  • Medicines were handled as prescribed, and infection prevention and control practices met legal requirements and recognised guidance.
Areas to improve
  • High staff turnover sometimes affected continuity, and some people did not always receive visits at the expected times or from staff they knew.
  • Changes to agreed support were not always communicated promptly, and some people and relatives found the care records they could access were out of date.
  • Systems for safeguarding, notifying the regulator and monitoring quality were not fully effective, and the provider needed to improve how it supports choice, control and social inclusion.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Mental health
Older people (65+)
Physical disabilities
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital3.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Fame 24hour Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Fame 24hour Care Limited is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 3.1 miles away. The local GP practice is HAWTHORN DRIVE SURGERY, 0.8 miles away.

Nearest hospital · A&E
Ipswich Hospital · 3.1 mi
Nearest GP
HAWTHORN DRIVE SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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