Home care agency
N-Able Support Services
Home care agency in Liverpool
N-Able Support Services
Home care agency in Liverpool
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About
N-Able Support Services is a home care agency based in Liverpool, Merseyside, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health needs, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2019, with Good ratings for safety, effectiveness, caring and responsiveness.
What inspectors found
CQC: GoodReport published 18 June 2019 · Last inspected 24 May 2019
The service supports one person in their own home. Inspectors found that staff knew the person well, built good relationships with them, and gave support in the way they preferred, including with personal care, health, medication and social life. Enough experienced staff were on hand, and people could always reach the provider and staff.
- Staff knew how to support people safely and in a person-centred way, and people were kept safe from abuse.
- New staff received good support from senior colleagues, safe recruitment practices were followed, and staff had the training they needed.
- People were encouraged to make their own choices, and staff respected that they were working in someone's home.
- Clear information was given on how to raise a concern, and senior staff monitored the quality of the service closely and supported staff well.
- Inspectors could not reach the service by phone on several occasions, which limited how effectively they could monitor it. The provider said it plans to update its contact details.
- Some records were brief and did not fully reflect the care being provided, so inspectors discussed the value of more detailed record-keeping with the provider.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — N-Able Support Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
N-Able Support Services is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 1.1 miles away. The local GP practice is ST. JAMES' HEALTH CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Liverpool
Information last reviewed October 2026.
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