Home care agency

Chinese Wellbeing / Merseyside Chinese Community Development Association

Home care agency in Liverpool

Chinese Wellbeing / Merseyside Chinese Community Development Association

Home care agency in Liverpool

CQC OutstandingDementia
AddressStaten Court, Tradewind Square, East Village, Duke Street, Liverpool, L1 5BG

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About

Chinese Wellbeing is a home care agency based in Liverpool, Merseyside. It is run by Merseyside Chinese Community Development Association and delivers care and support in people's own homes. The agency supports older people, those living with dementia, and people with physical disabilities, mental health needs or sensory impairment.

Chinese Wellbeing was rated Outstanding by the Care Quality Commission in 2019. It was judged Outstanding for Effective, Responsive and Well-led care, and Good for Safe and Caring.

What inspectors found

CQC: Outstanding

Report published 11 October 2019 · Last inspected 9 September 2019

Inspectors found that this domiciliary care service supports people in their own homes, with a strong, culturally sensitive and person-centred approach. Staff were described as kind, discreet and respectful, and people were involved in decisions about their care. Support extended to health, wellbeing, activities and partnerships with other local organisations.

Strengths noted
  • People spoke very positively about the service and the outcomes it helped them achieve
  • Staff interactions were consistently kind, respectful and sensitive to privacy and culture
  • Care plans were adapted to individual needs, preferences and cultural expectations, including for people living with dementia
  • The service worked effectively with other agencies and community groups to widen access to activities and support

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery150 m
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Chinese Wellbeing / Merseyside Chinese Community Development Association will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Chinese Wellbeing / Merseyside Chinese Community Development Association is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 0.9 miles away. The local GP practice is ST. JAMES' HEALTH CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Liverpool University Hospital · 0.9 mi
Nearest GP · CQC Good
ST. JAMES' HEALTH CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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