Myrtle Care Providers Limited
Home care agency in Waltham Cross, Hertfordshire
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About
Myrtle Care Providers Limited is a home care agency based in Waltham Cross, Broxbourne, Hertfordshire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
Myrtle Care Providers Limited was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 29 November 2021 · Last inspected 15 November 2021
Inspectors found that personal care is provided by a small team of staff who are well trained, have time to meet people's needs, and let people know when they will be late. People and their relatives spoke very positively about the service and how it is managed. Inspectors also found shortfalls in medicines management and risk assessment, which the registered manager acted on immediately and confirmed as fixed.
- People said they felt safe, and staff were trained and confident to recognise and report concerns.
- Staff treated people with respect, promoted their independence, and supported them with eating, drinking and healthcare, including working with other professionals.
- The registered manager and staff were approachable and actively sought people's views about the service.
- Staff reported feeling well supported, and people were given choice and control in the least restrictive way possible.
- Inspectors found shortfalls in medicines management and risk assessment, although the registered manager took immediate action and confirmed the actions were completed.
- Care plans were being reviewed to give staff clearer guidance on delivering people's care consistently, and this work was partly complete at the time of inspection.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Myrtle Care Providers Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Myrtle Care Providers Limited is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 6.3 miles away. The local GP practice is THE MAPLES, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Waltham Cross
Information last reviewed October 2026.
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