Clece Care Services

MyLife (Kent)

Home care agency in Canterbury, Kent

Operated by Clece Care Services

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 1b, Orchard House, Orchard Street, Canterbury, CT2 8AJ

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About

MyLife (Kent) is a home care agency run by Clece Care Services from an office in Canterbury, Kent, with a particular focus on dementia. Visiting carers help people with everyday tasks so they can keep living independently at home, while fully trained live-in carers provide 24-hour support covering daily and overnight needs. Companionship care is offered to support emotional wellbeing, and end-of-life care is provided to keep people comfortable and supported at that stage. The agency supports older people, younger adults, people with dementia, physical, sensory or learning disabilities, mental health needs, substance misuse and eating disorders.

The Care Quality Commission rates MyLife (Kent) Good overall, with its safe, effective, caring and responsive areas also rated Good in a report published in 2022. Its well-led area is rated Requires Improvement.

What inspectors found

CQC: Good

Report published 30 June 2022 · Last inspected 24 May 2022

Inspectors describe MyLife (Kent), a domiciliary care agency supporting around 120 people in their own homes, as providing care that people and relatives value, with staff seen as kind and caring and people's dignity, privacy and independence respected. Care was described as individualised, medicines were managed safely, staff were trained and recruited safely, and risks were assessed with clear guidance for staff. The service was rated Good at this inspection, with the inspection visits taking place in May 2022.

Strengths noted
  • People and relatives were positive about the support from staff, and described the service as safe and reliable
  • Staff were trained in medicines and people received their medicines as prescribed; there were no missed calls
  • Staff knew how to recognise and report concerns, and risks to people were assessed with guidance for staff
  • Care was individualised, people were supported to make choices, and their dignity and independence were protected
Areas to improve
  • Some people and staff said they were not always told when care visits were late or changed, and inspectors identified this as an area to improve
  • Staff said they were not always informed of changes to the rota
  • A small number of visits were late, though action was being taken to address this

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital11.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — MyLife (Kent) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

MyLife (Kent) is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 11.8 miles away. The local GP practice is NORTHGATE MEDICAL PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 11.8 mi
Nearest GP · CQC Good
NORTHGATE MEDICAL PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Clece Care Services

MyLife (Kent) is one of 76 services run by Clece Care Services on AskBart. See how the group's services are rated and where it operates.

See all 76 Clece Care Services listings →

Information last reviewed October 2026.

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