Multi - Care Community Services Ltd

Home care agency in Huntingdon, Cambridgeshire

CQC GoodDementia
Address7 Rookery Place, Fenstanton, Huntingdon, PE28 9LZ

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About

Multi-Care Community Services Ltd is a home care agency based in Huntingdon, Cambridgeshire, providing care and support in people's own homes. Its trained healthcare support workers offer companionship and help with daily activities, including live-in care delivered around the clock on every day of the year. The agency focuses on dementia care and aims to help people stay as independent as they can in familiar surroundings. It also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The Care Quality Commission rates the agency Good overall, in a report published in 2019. It is rated Good for being safe, effective, caring and responsive, and Requires Improvement for being well-led.

What inspectors found

CQC: Good

Report published 19 November 2019 · Last inspected 16 October 2019

Inspectors rated this home-care provider good in its 2019 report. People said calls arrived on time and that staff were kind, caring and compassionate. Support was described as safe and effective, with staff trained and recruited through a robust process, and people were helped with medicines, eating and drinking, and choice and control over their lives.

Strengths noted
  • Staff are described as kind, caring and compassionate, and people reported being happy with their care
  • Recruitment process is described as robust, and staff receive induction, regular training, competency checks and supervision
  • Medicines are managed safely and infection control practices are understood by staff
  • Support respects dignity and independence, and decisions follow the least restrictive approach in people's best interests
Areas to improve
  • Call visits were not monitored, so there was no check that calls happened on time, although people said they did
  • Risk assessments were generic and gave staff little guidance, and care plans needed to be more person-centred

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.9 miles
Hospital6.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Multi - Care Community Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Multi - Care Community Services Ltd is backed by a local NHS health network. The nearest A&E is Hinchingbrooke Hospital, 6.3 miles away. The local GP practice is GROVE MEDICAL PRACTICE, 1.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Hinchingbrooke Hospital · 6.3 mi
Nearest GP · CQC Good
GROVE MEDICAL PRACTICE · 1.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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