Faith Care Line Services Ltd

Home care agency in Huntingdon, Cambridgeshire

CQC GoodDementia
AddressCastle Hill House, High Street, Huntingdon, PE29 3TE

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About

Faith Care Line Services Ltd is a home care agency based in Huntingdon, Cambridgeshire. It provides care and support in people's own homes, with a particular focus on dementia. It also supports older people, younger adults, and people with physical disabilities, mental health needs or learning disabilities. Its support helps people manage daily activities and stay independent at home, including personal care, medication support, shopping and meal preparation, and it can provide full-time care. The agency says it aims to treat people with dignity and respect, and it describes home care as a suitable option for couples who want to stay together at home.

The Care Quality Commission rated the agency Good overall in its 2020 report, with Good ratings for each key question: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 3 March 2020 · Last inspected 17 February 2020

The service supports 10 people, eight of whom receive personal care. Inspectors found that staff are kind, caring and respectful of people's privacy and independence, and that people are helped to eat well, reach healthcare and make choices about their lives. The report also raises concerns about how staff competence with medicines was checked and about the lack of written guidance on meeting people's needs, though it notes that improvements had been made since the last inspection.

Strengths noted
  • Staff approach people with compassion and warmth, and a relative described them as sincere.
  • People's dignity and confidentiality are protected, and staff encourage them to stay independent.
  • Support helps people with eating and drinking and with getting access to healthcare and other services.
  • People are involved in shaping their care, and the registered manager runs an open, supportive team with effective quality checks.
Areas to improve
  • Staff competence to give medicines safely had not been properly assessed, which did not follow the provider's own policy.
  • Written guidance for staff on how to meet people's needs was lacking, so care was at risk of not being fully person-centred.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Faith Care Line Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Faith Care Line Services Ltd is backed by a local NHS health network. The nearest A&E is Hinchingbrooke Hospital, 1 miles away. The local GP practice is PRIORY FIELDS SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Hinchingbrooke Hospital · 1 mi
Nearest GP · CQC Good
PRIORY FIELDS SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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