Welltower
Mill View
Care home in East Grinstead, West Sussex
Operated by Care UK
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Mill View is a 70-bed care home in East Grinstead, Mid Sussex, operated by Welltower. The home is rated Good by the Care Quality Commission, with Good grades across Safe, Effective, Caring and Responsive; Well-led was rated Requires Improvement in the 2021 inspection.
What inspectors found
CQC: GoodReport published 8 December 2021 · Last inspected 30 September 2021
Inspectors found that Mill View, a residential home for up to 70 people with nursing, mental health and dementia needs, was rated good. Residents and relatives described safe, kind and knowledgeable care, and risks were assessed and managed with safe systems in place. Support for eating and drinking, staff training and access to health services were also found to be in order.
- Residents and relatives described the staff as kind, caring and knowledgeable about individual needs
- Safe systems for assessing and managing risks, with lessons learned when things went wrong
- Staff training relevant to their roles, including safeguarding, and safe support for eating and drinking
- Residents supported to make choices and to access health care when needed
- Leadership was inconsistent, and the registered manager was not always visible or accessible to staff, relatives or residents
- Some residents said they felt isolated, and relatives reported poor communication with the registered manager
- Staff said they had little time to spend with people, and the deployment of staff did not always support person-centred care
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAdequate
Local crime statistics
128 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what West Sussex council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £984 |
| 2025 | £1,033 |
What West Sussex council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Mill View is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 9.2 miles away. The local GP practice is MOATFIELD SURGERY, 1.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in East Grinstead
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK East Grinstead & District
AGEUKEG and District's area of benefit encompasses the town of East Grinstead and the surrounding villages.It operates four main services:Dementia Respite Services, Day/Activity Centre Services,…
Being Neighbourly
To support our Neighbours in and around East Grinstead, West Sussex, to engage / re-engage with their community, to reduce isolation and loneliness, improve mental wellbeing and support those in…
The Forget Me Not's (Crawley)
The Forget Me Nots ensure no carer, loved one, friend or family member of someone living with dementia in Crawley and surrounding area would ever feel alone. We exist to provide friendship, help,…
Part of Care UK
Mill View is one of 165 homes run by Care UK on AskBart. See how the group's homes are rated and where it operates.
More care homes near East Grinstead
Information last reviewed October 2026.
Reviews from families
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