Welltower
Charters Court Nursing and Residential Home
Care home in East Grinstead, Surrey
Operated by HC-One
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
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What inspectors found
CQC: GoodReport published 9 June 2021 · Last inspected 13 May 2021
Inspectors judged the home good following a focused inspection in May 2021, with earlier breaches on consent and governance now resolved. Residents were described as receiving care that met their individual needs and being protected from avoidable harm, with safe medicines support and lessons learned after incidents. Staffing was reported as adequate, with fewer temporary staff and more permanent employees, and staff said they felt well supported by the manager and provider.
- Care met individual needs and people were protected from abuse, neglect and avoidable harm
- Medicines were managed safely
- Staffing levels were judged sufficient, with reduced reliance on temporary staff
- Improvements in food quality, staff training and governance, with staff reporting good support from management
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
Straight-line distances. A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAdequate
- Public ParkLimited
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
128 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £930 |
| 2025 | £952 |
What Surrey council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Charters Court Nursing and Residential Home is backed by a local NHS health network. The nearest A&E is East Surrey Hospital, 8.1 miles away. The local GP practice is MOATFIELD SURGERY, 1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in East Grinstead
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK East Grinstead & District
AGEUKEG and District's area of benefit encompasses the town of East Grinstead and the surrounding villages.It operates four main services:Dementia Respite Services, Day/Activity Centre Services,…
Being Neighbourly
To support our Neighbours in and around East Grinstead, West Sussex, to engage / re-engage with their community, to reduce isolation and loneliness, improve mental wellbeing and support those in…
The Forget Me Not's (Crawley)
The Forget Me Nots ensure no carer, loved one, friend or family member of someone living with dementia in Crawley and surrounding area would ever feel alone. We exist to provide friendship, help,…
Part of HC-One
Charters Court Nursing and Residential Home is one of 247 homes run by HC-One on AskBart. See how the group's homes are rated and where it operates.
More care homes near East Grinstead
Information last reviewed October 2026.
Reviews from families
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