MF Healthcare Limited

Home care agency in Wisbech, Cambridgeshire

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressThe Boat House Business Centre, Harbour Square, Wisbech, PE13 3BH

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About

MF Healthcare Limited is a home care agency based in Wisbech, Fenland, Cambridgeshire. It sends carers into people's own homes to help with everyday tasks, and its stated focus is dementia care. The agency supports people with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.

Services include personal care, medication support, meal preparation, light housekeeping and transport. Each client and their family work with the agency to agree a person-centred care plan that reflects the client's needs and preferences. The Care Quality Commission rates the agency Requires Improvement overall, with Effective, Caring and Responsive rated Good and Safe and Well-led rated Requires Improvement (report published 2023).

What inspectors found

CQC: Requires improvement

Report published 24 March 2023 · Last inspected 30 November 2022

Inspectors found the service, a domiciliary care agency with four people using it at the time, offered care that people and relatives described as safe and respectful. Staff were reported to receive training, supervision and support, to seek consent where people could give it, and to involve people in decisions about their care. The report also found that the provider had not consistently identified and reduced the risks people faced, and that its quality checks were not robust enough to catch errors in risk assessments, visit records and medicine records.

Strengths noted
  • People and relatives said they felt safe and were treated well by staff
  • Staff received training, supervision and team meetings, and said they felt supported by managers
  • People were treated with dignity, their privacy was respected, and they were encouraged to stay independent
  • People knew how to make a complaint and staff understood equality and diversity
Areas to improve
  • Risks to people receiving care were not consistently identified and mitigated
  • The provider's quality assurance system did not reliably catch errors in risk assessments, care visit records or medicine administration records

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital13.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — MF Healthcare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

MF Healthcare Limited is backed by a local NHS health network. The nearest A&E is The Queen Elizabeth Hospital, 13.5 miles away. The local GP practice is CLARKSON SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Queen Elizabeth Hospital · 13.5 mi
Nearest GP · CQC Good
CLARKSON SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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