Lords Care Solutions Stoke On Trent
Home care agency in Stoke-on-trent
Operated by Lord's Care Solutions UK
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Lords Care Solutions Stoke On Trent is a home care agency based in Stoke-on-Trent, West Midlands. It provides domiciliary care, live-in care and wider support so that the people it supports can continue living in their own homes. Dementia is its stated care focus, and it supports older people aged 65 and over, younger adults under 65, and people with physical disabilities. The agency says its services are flexible and tailored to each person's needs, and that it respects every individual and adapts as those needs change.
The Care Quality Commission rates the agency Requires Improvement overall, a rating published in 2021. It received the same grade for each of the five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: Requires improvementReport published 10 December 2021 · Last inspected 8 October 2021
Inspectors rated this first-time inspection of a domiciliary care agency serving older people in their own homes as requiring improvement. Staff were described as supporting people with meals and medicines, having sound safeguarding knowledge, and receiving induction and routine training, and complaints were taken seriously. Missed or late calls caused by staffing levels, weak quality oversight, and infection-control gaps were the main concerns, and the provider has acknowledged these and is acting on them.
- Staff support people with meals and take steps to help people's wellbeing and health needs
- People are supported with their medicines by skilled staff, with risk assessments in place
- Staff understand how to safeguard people from harm, and new staff receive induction and routine training
- Complaints are listened to, taken seriously and acted on
- Missed or late calls due to insufficient staffing mean people cannot be confident their care will be delivered
- Quality assurance systems were not always effective, and there was a delay in addressing problems when they arose
- Infection-control practices placed people at risk of avoidable infections despite PPE being available
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Lords Care Solutions Stoke On Trent will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Lords Care Solutions Stoke On Trent is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 3.4 miles away. The local GP practice is BELGRAVE MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Lord's Care Solutions UK
Lords Care Solutions Stoke On Trent is one of 2 services run by Lord's Care Solutions UK on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Stoke-on-trent
Information last reviewed October 2026.
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