Home care agency

Living Well Homecare

Home care agency in Stevenage, Hertfordshire

Living Well Homecare

Home care agency in Stevenage, Hertfordshire

CQC GoodDementia
Address1st Floor, Unit 8, Arlington Court, Arlington Business Park, Whittle Way, Stevenage, SG1 2FS

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About

Living Well Homecare is a home care agency based in Stevenage, Hertfordshire, providing care and support in people's own homes. The agency supports older people, younger adults with physical disabilities, and people living with dementia. Living Well Homecare is rated Good by the Care Quality Commission, with Good ratings for safety, effectiveness, caring and responsiveness.

The agency was last inspected in 2021. It supports clients across a range of needs including dementia care, physical disabilities and age-related support.

What inspectors found

CQC: Good

Report published 17 August 2021 · Last inspected 28 June 2021

Living Well Homecare is a domiciliary service providing personal care in people's own homes to older people, people living with dementia and people with physical disabilities, supporting 24 people at the time of inspection. Inspectors found that people and relatives felt safe, that staff were consistent, safely recruited and generally well trained, and that care plans were detailed and centred on individual preferences. Staff were described as kind and caring, with a good understanding of the people they support.

Strengths noted
  • Staff were described as kind, caring and compassionate, taking time to learn people's individual likes and dislikes
  • Care plans were detailed and included important information about people's preferences, so support matched their needs
  • Care assessments were completed before support began, to confirm the service could meet people's needs
  • People were supported to have choice and control, with the least restrictive approach used in their best interests
Areas to improve
  • A governance system was still being established, and audits had not identified some issues found during the inspection
  • Some risk assessments needed further development to give staff clearer guidance on managing risks
  • Statutory notifications had not been sent to the CQC, although the local safeguarding team had been informed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery1.2 miles
Hospital2.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Living Well Homecare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Living Well Homecare is backed by a local NHS health network. The nearest A&E is Lister Hospital, 2.4 miles away. The local GP practice is KING GEORGE & MANOR HOUSE SURGERIES, 1.2 miles away.

Nearest hospital · A&E
Lister Hospital · 2.4 mi
Nearest GP
KING GEORGE & MANOR HOUSE SURGERIES · 1.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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