Home care agency

Limms Care Services Limited

Home care agency in Reading

Limms Care Services Limited

Home care agency in Reading

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address251 A33 Relief Road, Reading, RG2 0RR

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About

Limms Care Services Limited is a home care agency based in Reading, Berkshire, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities and learning disabilities.

The Care Quality Commission inspected Limms Care Services Limited in 2022 and rated it Requires Improvement overall. The agency was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 30 September 2022 · Last inspected 22 August 2022

Limms Care Services is a domiciliary care agency providing personal care in people's own homes, including to people living with dementia, physical disabilities, learning disabilities, autistic spectrum disorder, and older people. Inspectors found that people felt safe with staff, were treated with care, respect and kindness, and that staff visits were consistent and effective, though visit times were not always kept to the care plan. The report raises serious concerns about the management of the service, including weak quality assurance, medicines, recruitment, training, complaints and record keeping.

Strengths noted
  • People and their relatives said they felt safe with the staff supporting them, and staff understood their responsibilities to raise concerns and report abuse.
  • People and relatives said staff treated them with care, respect and kindness, and staff upheld their privacy and dignity.
  • Staff followed infection control procedures, including the use of personal protective equipment.
  • Staff said they felt supported by the registered manager, communicated well with each other, and had sufficient staffing levels to work safely.
Areas to improve
  • Quality assurance systems did not ensure the fundamental standards were met, and risks were not consistently reduced or planned for.
  • Medicines management was not always safe, staff training and competency checks were not up to date, and staff did not receive regular supervision or appraisals.
  • Complaints were not handled effectively, not all people knew how to raise a concern, and incidents were not consistently recorded or investigated; visit times were not always kept to the care plan.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital0.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Limms Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Limms Care Services Limited is backed by a local NHS health network. The nearest A&E is Royal Berkshire Hospital, 0.7 miles away. The local GP practice is LONDON STREET SURGERY, 0.4 miles away.

Nearest hospital · A&E
Royal Berkshire Hospital · 0.7 mi
Nearest GP
LONDON STREET SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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