Home care agency
Lily Mae Homecare Limited
Home care agency in Peterborough, Lincolnshire
Lily Mae Homecare Limited
Home care agency in Peterborough, Lincolnshire
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About
Lily Mae Homecare Limited is a home care agency based in Peterborough, Lincolnshire, providing domiciliary care and support to people in their own homes. It supports older people aged 65 and over, younger adults, and people with physical disabilities, with a particular focus on dementia care. The agency is rated Good by the Care Quality Commission, with Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led (2019 report).
What inspectors found
CQC: GoodReport published 11 July 2019 · Last inspected 25 April 2019
Inspectors found that people receiving care in their own homes were supported by a kind, considerate and empathetic staff team, who respected privacy and dignity and described a close, family-like atmosphere. Staff were trained, knew how to recognise and respond to abuse, and met people's nutritional and swallowing needs with detailed, well-kept care records. Management was described as visible and supportive, with good team morale.
- Staff completed safeguarding and specialist training and understood how to protect people from abuse
- Care records were detailed, and staff understood how to support people with swallowing difficulties and specialised diets
- Staff were kind, caring and respectful of people's privacy and dignity, and people were supported to make their own choices
- Complaints were well managed, and the provider showed good customer satisfaction and received compliments
- People's consent to their care was not recorded in their care records, although verbal agreements were reached at the start of care; the provider addressed this straight away with a new process
- People said they would benefit from knowing more about what action is being taken in response to their concerns and to feedback from quality surveys
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldLimited
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Lily Mae Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Lily Mae Homecare Limited is backed by a local NHS health network. The nearest A&E is Peterborough City Hospital, 6.2 miles away. The local GP practice is THE DEEPINGS PRACTICE, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Peterborough
Information last reviewed October 2026.
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