Home care agency
Lettershanner
Home care agency in Priorslee, Telford and Wrekin
Lettershanner
Home care agency in Priorslee, Telford and Wrekin
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Lettershanner is a home care agency based in Priorslee, Shropshire, providing care and support in people's own homes. Its care focus is dementia, and it supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse or eating disorders.
The Care Quality Commission rates Lettershanner Good overall, in a report published in 2020. It is also rated Good for each of the five key questions: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 6 February 2020 · Last inspected 16 December 2019
Inspectors describe Lettershanner as a small home care agency supporting three people at the time of the December 2019 visit, with personal care provided to two of them. Staff were described as trained, supported and able to raise concerns, and care plans were tailored to each person's needs and preferences. Overall the service was rated good, consistent with its previous rating.
- Staff were trained, recruited with checks on character and experience, and able to report concerns about abuse
- People's care plans were personalised and reflected their individual needs and interests
- People were treated well by staff, and their privacy and dignity were respected
- The provider carried out audits, spot checks and sought feedback, and staff felt well supported
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
150 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
What home care costs
Estimated typical UK ranges — Lettershanner will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Lettershanner is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 4.1 miles away. The local GP practice is HOLLINSWOOD SURGERY, 0.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Information last reviewed October 2026.
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