Lavender House Care Home
Residential care home in Southampton
Operated by M&B Care Group
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About
Lavender House Care Home is a residential care home at 166 Newtown Road in Woolston, Southampton. It provides residential care for adults aged over 65, with specialist support for people living with dementia. The Care Quality Commission lists its client groups as including younger adults, people with physical disabilities and people with sensory impairment. The home has 22 registered beds.
The home says its staff aim to learn each resident's individual needs and preferences, so that residents have a supportive, comfortable and safe environment. The Care Quality Commission rated Lavender House Requires Improvement overall in its 2022 report. Its key-question ratings were Good for caring and responsive, and Requires Improvement for safe, effective and well-led.
What inspectors found
CQC: Requires improvementReport published 2 August 2022 · Last inspected 22 June 2022
Inspectors rated this residential home for up to 22 older people, some living with dementia, as requiring improvement overall. Relatives and residents described staff as kind and caring, and said they were treated with dignity and consulted about their care. Food quality and choice were praised, and complaints handling was judged appropriate.
- People and relatives described staff as kind and caring, and felt treated with dignity and respect
- People were consulted about decisions around their care
- Positive feedback on the quality and choice of food
- Care plans reflected people's preferences for their personal care
- Medicines management did not reflect best practice
- Some fire safety records were not consistently completed and not all mobility equipment was in good working order
- Leadership and audits needed improvement to drive change and identify risks
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Food hygiene rating
Very good
Food Standards Agency · inspected November 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
Local crime statistics
128 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southampton council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £999 |
| 2025 | £1,014 |
What Southampton council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Lavender House Care Home is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 4.7 miles away. The local GP practice is LIVING WELL PARTNERSHIP, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Southampton
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Hampshire
i) Awareness raising and campaigning; ii) Promoting Active retirement to support a positive and meaningful ageing journeyiii) Information services for local residentsiv) Care and Wellbeing Centres…
Dementia Friendly Hampshire
Our Mission is to inspire and drive forward the development of dementia friendly communities across Hampshire.The information and support we offer are aimed at encouraging communities to take…
Lee Icango
To provide community transport in the interests of social welfare for recreation or other leisure time occupation of individuals, groups and families who have need of such facilities by reason of…
Age Concern New Forest
Lunch Clubs, Information & Advice, Footcare, Computers at Home, Waterside Goodneighbours and Befriending, Telephone Buddying
Age Concern (Gosport) (Formerly Gosport Old People's Welfare Association)
Information to Elderly & Carers
Alzheimer Café Isle of Wight
Promote & protect the good health of people living with dementia, residing on the IW, their families and carers, through the provision of support groups and other such activities, services, advice…
Part of M&B Care Group
Lavender House Care Home is one of 2 homes run by M&B Care Group on AskBart. See how the group's homes are rated and where it operates.
More care homes near Southampton
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Southampton: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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