Lavender House Care Home

Residential care home in Southampton

Operated by M&B Care Group

CQC Requires improvement22 bedsDementiaResidential
Address166 Newtown Road, Southampton, SO19 9HR
Beds22

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About

Lavender House Care Home is a residential care home at 166 Newtown Road in Woolston, Southampton. It provides residential care for adults aged over 65, with specialist support for people living with dementia. The Care Quality Commission lists its client groups as including younger adults, people with physical disabilities and people with sensory impairment. The home has 22 registered beds.

The home says its staff aim to learn each resident's individual needs and preferences, so that residents have a supportive, comfortable and safe environment. The Care Quality Commission rated Lavender House Requires Improvement overall in its 2022 report. Its key-question ratings were Good for caring and responsive, and Requires Improvement for safe, effective and well-led.

What inspectors found

CQC: Requires improvement

Report published 2 August 2022 · Last inspected 22 June 2022

Inspectors rated this residential home for up to 22 older people, some living with dementia, as requiring improvement overall. Relatives and residents described staff as kind and caring, and said they were treated with dignity and consulted about their care. Food quality and choice were praised, and complaints handling was judged appropriate.

Strengths noted
  • People and relatives described staff as kind and caring, and felt treated with dignity and respect
  • People were consulted about decisions around their care
  • Positive feedback on the quality and choice of food
  • Care plans reflected people's preferences for their personal care
Areas to improve
  • Medicines management did not reflect best practice
  • Some fire safety records were not consistently completed and not all mobility equipment was in good working order
  • Leadership and audits needed improvement to drive change and identify risks

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected November 2025

What's nearby

GP surgery0.8 miles
A&E: Southampton General Hospital4.7 miles
Pub or bar250 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysAdequate

Local crime statistics

128 recorded crimes in the local area (July 2026)

Top categories:

Violent crime44%
Anti-social behaviour16%
Shoplifting13%
Public order13%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southampton council pays.

Care fee trajectory

Indicative weekly fee by year, against what Southampton pays care homes.
YearCouncil rate (per week)
2024£999
2025£1,014

What Southampton council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lavender House Care Home is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 4.7 miles away. The local GP practice is LIVING WELL PARTNERSHIP, 0.8 miles away.

Nearest hospital · A&E
Southampton General Hospital · 4.7 mi
Nearest GP
LIVING WELL PARTNERSHIP · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Southampton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Hampshire

i) Awareness raising and campaigning; ii) Promoting Active retirement to support a positive and meaningful ageing journeyiii) Information services for local residentsiv) Care and Wellbeing Centres…

0.8 miles away · Source: Charity Commission (290874)
Charity

Dementia Friendly Hampshire

Our Mission is to inspire and drive forward the development of dementia friendly communities across Hampshire.The information and support we offer are aimed at encouraging communities to take…

3.4 miles away · Source: Charity Commission (1165292)
Charity

Lee Icango

To provide community transport in the interests of social welfare for recreation or other leisure time occupation of individuals, groups and families who have need of such facilities by reason of…

5.0 miles away · Source: Charity Commission (1135358)
Charity

Age Concern New Forest

Lunch Clubs, Information & Advice, Footcare, Computers at Home, Waterside Goodneighbours and Befriending, Telephone Buddying

6.2 miles away · Source: Charity Commission (1076585)
Charity

Age Concern (Gosport) (Formerly Gosport Old People's Welfare Association)

Information to Elderly & Carers

7.7 miles away · Source: Charity Commission (211876)
Charity

Alzheimer Café Isle of Wight

Promote & protect the good health of people living with dementia, residing on the IW, their families and carers, through the provision of support groups and other such activities, services, advice…

7.8 miles away · Source: Charity Commission (1171437)

Part of M&B Care Group

Lavender House Care Home is one of 2 homes run by M&B Care Group on AskBart. See how the group's homes are rated and where it operates.

See all 2 M&B Care Group listings →

Information last reviewed October 2026.

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