Bondcare
The Hawthorns Care Centre
Nursing home in Southampton
Operated by Bondcare
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About
The Hawthorns Care Centre is a 74-bed nursing and residential care home in Southampton, Hampshire, operated by Bondcare. It provides nursing care, dementia support, and residential care for older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.
The home was rated Requires Improvement by the Care Quality Commission in 2023. The CQC found the Caring key question to be Good, while Safe, Effective, Responsive and Well-led were all rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 19 January 2023 · Last inspected 16 December 2022
Inspectors found that staff treated people with patience and thoughtfulness, and that care plans were tailored to each person and recorded their history and preferences. The home was rated requires improvement, mainly because medicines and some safety and environmental risks were not always managed safely. Inspectors also found that people did not always have the level of choice and control over their lives that they should.
- People and their relatives described staff as considerate, and inspectors saw staff being patient and compassionate with people.
- Care plans were personalised and included information about people's backgrounds and personal preferences.
- Risk assessments and care plans were reviewed every month.
- The registered manager responded to the inspection findings and was putting plans in place to address the issues raised.
- Medicines were not always managed safely, and some health, safety and environmental risks were not managed effectively.
- Some staff had not received training or training updates relevant to their roles, including in end of life care, oral health, person-centred care and specific health conditions.
- Activities were limited, particularly for people who could not easily take part in group activities, which increased the risk of social isolation.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected September 2026
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAmple
Local crime statistics
128 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Southampton council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £999 |
| 2025 | £1,014 |
What Southampton council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
The Hawthorns Care Centre is backed by a local NHS health network. The nearest A&E is Southampton General Hospital, 3.9 miles away. The local GP practice is OLD FIRE STATION SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Southampton
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Hampshire
i) Awareness raising and campaigning; ii) Promoting Active retirement to support a positive and meaningful ageing journeyiii) Information services for local residentsiv) Care and Wellbeing Centres…
Dementia Friendly Hampshire
Our Mission is to inspire and drive forward the development of dementia friendly communities across Hampshire.The information and support we offer are aimed at encouraging communities to take…
Lee Icango
To provide community transport in the interests of social welfare for recreation or other leisure time occupation of individuals, groups and families who have need of such facilities by reason of…
Age Concern New Forest
Lunch Clubs, Information & Advice, Footcare, Computers at Home, Waterside Goodneighbours and Befriending, Telephone Buddying
Age Concern (Gosport) (Formerly Gosport Old People's Welfare Association)
Information to Elderly & Carers
Alzheimer Café Isle of Wight
Promote & protect the good health of people living with dementia, residing on the IW, their families and carers, through the provision of support groups and other such activities, services, advice…
Part of Bondcare
The Hawthorns Care Centre is one of 67 homes run by Bondcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Southampton
Information last reviewed October 2026.
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