Home care agency

Kensa Health Torbay and South Hams

Home care agency in Torquay, Torbay

Kensa Health Torbay and South Hams

Home care agency in Torquay, Torbay

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address3-5 Lucius Street, Torquay, TQ2 5UW

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About

Kensa Health Torbay and South Hams is a home care agency based in Torquay, Devon. It delivers care and support in people's own homes and has a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

Kensa Health Torbay and South Hams was rated Good by the Care Quality Commission in 2023. The agency received Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 7 August 2023 · Last inspected 19 July 2023

Inspectors found that people using Stella Care's personal care service in their own homes were very happy with the support they received and felt safe with staff. Risks were assessed and recorded clearly, staff were described as knowing people well, and medicines and infection control were handled safely. Quality checks, surveys and staff supervision were in place, and the service worked well with health professionals.

Strengths noted
  • People said they were happy with their care and felt safe and comfortable with staff
  • Risk assessments gave staff the information needed to support people safely
  • Staff recruitment was safe and staffing levels were sufficient to meet people's needs
  • Provider's quality monitoring, audits and feedback from people and relatives were effective

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Kensa Health Torbay and South Hams will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Kensa Health Torbay and South Hams is backed by a local NHS health network. The nearest A&E is Torbay Hospital, 1.2 miles away. The local GP practice is CROFT HALL MEDICAL PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Torbay Hospital · 1.2 mi
Nearest GP
CROFT HALL MEDICAL PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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