Midshires Care Ltd
Helping Hands Torquay
Home care agency in Torquay, Torbay
Operated by Midshires Care
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Helping Hands Torquay is a home care agency operated by Midshires Care Ltd, providing care and support in people's own homes from its office in Torquay, Torbay, Devon. It offers personalised services tailored to each person's needs and lifestyle, supporting people with ongoing or progressive conditions and those with terminal illness arising from ageing, accident or injury. The agency aims to help people keep living well in the home and community they know.
Dementia is the agency's care focus. It supports people with dementia, older adults, younger adults under 65, people with physical disabilities and people with sensory impairment. The Care Quality Commission rated it Good overall in 2019, with Good in all five key questions.
What inspectors found
CQC: GoodReport published 29 May 2019 · Last inspected 25 April 2019
Inspectors found that people using this home-care service felt treated kindly and with dignity, were involved in decisions about their care, and felt safe with staff who understood their needs. Staff were described as well trained, safely recruited and sufficient in number. Care plans and risk assessments were generally detailed, though some records lacked assessments for specific health needs.
- People described staff as kind and respectful, and said they were supported to share views and make decisions.
- Staff had safeguarding training and confidence in management to act on concerns.
- Staff were recruited safely, numbers were sufficient, and training was described as good.
- Most risk assessments and care plans were detailed and reflected people's preferences.
- Some care records did not include risk assessments or care plans for certain specific health needs, and inspectors made a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Torquay will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Torquay is backed by a local NHS health network. The nearest A&E is Torbay Hospital, 1.3 miles away. The local GP practice is CROFT HALL MEDICAL PRACTICE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Torquay is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Torquay
Information last reviewed October 2026.
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